Our Policy & Commitment
At Gearhead Outfitters and Rock/Creek, we are committed to accessibility, diversity and inclusion. We believe all of our customers, consumers and staff should be able to have equal and effective access to our core websites and other public-facing digital communication. In doing so, the Company has a goal to comply with applicable accessibility laws and regulations including the Americans with Disabilities Act (ADA).
Digital Accessibility Statement
To meet our goal, we have dedicated resources to our digital accessibility compliance effort, including those who coordinate the effort, and those responsible for designing, developing and testing our core website, smartphone apps, websites, chat and digital content. We also work to ensure that our support documentation and services meet accessibility requirements. While we do not control our industry partners and vendors, we encourage them to provide accessible content and assist them in identifying areas that need improvement.
If you would like further information about the company’s digital accessibility efforts, have a question, or would like to request auxiliary aids or services, please contact us in one of the following ways:
Phone: Contact our team by phone by calling (888) 707-6708.
For deaf or hard-of-hearing telephone, dial 711 to connect to the Telecommunications Relay Service (TRS).
Accessibility Statement for Gearhead Outfitters
We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users. We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Web Content Accessibility Guidelines (WCAG) 2.1
Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:
PERCEIVABLE - Information and user interface components must be presentable to users in ways they can perceive
OPERABLE - User interface components and navigation must be operable
UNDERSTANDABLE - Information and the operation of user interface must be understandable
ROBUST - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user
You can refer to Accessibility Enabler user guide here to know more.
Give Us Your Feedback
We are committed to providing an accessible service.If you experience problems or have any suggestions for improvement please get in touch with us. We do continuous improvement based on your feedback.
Phone : 1-888-707-6708
Email : email@example.com
Contact Form : View Now
We try to respond to feedback within 2 business days.